F A Q

Welcome to the U.S. Aviation Agency FAQ page. Learn how to designate U.S. Aviation Agency as your FAA agent with step-by-step guidance for FAA certificate holders and aircraft registration owners. Our services ensure compliance with FAA requirements, including a U.S. address for your FAA correspondence. Below, explore detailed answers to common questions, tailored to your needs. For more resources, visit our Resources page.

How to designate U.S. Aviation Agency as FAA agent for your U.S. Address.
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A U.S. Registered Agent for Service is a designated entity or individual responsible for receiving and forwarding legal documents, FAA-related correspondence, and notices on your behalf. Anyone holding an FAA certificate (e.g., pilots, aircraft owners, aviation businesses) with a foreign address is required to have a U.S. Registered Agent, who acts as the primary contact for all legal and official processes. Without a U.S. address, you won’t be able to legally comply with FAA 14 CFR Part 3 Subpart C regarding notifications and process serving.

While our service ensures  FAA compliance for those with a foreign address, even domestic FAA certificate holders requiring a confidential FAA mailing address can use our U.S. Registered Agent address.

U.S. citizens holding FAA credentials that need a confidential FAA mailing address because they:

  • Lack a permanent home address
  • Prefer not to disclose their personal residence address
  • Are rarely at home to receive and manage U.S. mail from the FAA
  • Work overseas for extended periods and cannot access U.S. mail promptly

FAA certificate or license holder examples:

Pilots, Student Pilots, Flight Instructors, Ground Instructors, Flight Engineers, Navigators, Flight Attendants, Mechanics, Air-Traffic Control-Tower Operators, Aircraft Dispatchers, Parachute Riggers, Drone Operators, First, Second & Third Class Medical Certificate Holders and Aircraft Owners with FAA Aircraft Registrations.

Prepare the following documentation and information for US Aviation Agency to be designated as your U.S. Agent for Service (USAS):

  • FTN or Aircraft Documentation
    • Airmen: Look-up or create your Federal Tracking Number (FTN)
      • IACRA - Click here to look up your FTN number in your IACRA Profile.  If you don't have an FTN, you can register with IACRA to create a FTN prior to completing your US Aviation Agency Registration and finalizing your annual subscription plan.
      • MedXPress - Click here to look up your FTN number in your MedXPress Profile
    • Aircraft Owners: Provide your aircraft FAA credentials
      • Aircraft Inquiry - Click here to look up your aircraft information.
  • Required Contact Information
    • Full Name
    • Email Address
    • Phone Number with Country Code
    • Billing, Shipping & Physical Address (all or some may be the same)
  • For airmen (holders or applicants of parts 61, 63, 65, 67 or 107 certificates, ratings or authorizations), the FAA also requires the airmen's:
    • Date of Birth
    • Certificate Number
    • FAA Tracking Number (FTN)
    • Applicant ID No. (Medical Certificate)
  • For individuals who hold or apply for aircraft registration certificates under part 47, the FAA also requires the:
    • Aircraft Registration Number
    • Make
    • Model
    • Serial Number

US Aviation Agency (USAA) Portal:  Create your account with US Aviation Agency after selecting your Annual Plan - Select Your Plan Now

  • Select the annual plan that you qualify for.
  • Create an account during registration and upload your required documentation.
  • Pay for the annual subscription plan.
  • Get instant access to your US Aviation Agency secure personal dashboard for monitoring FAA correspondence.

US Aviation Agency will handle the entire process after receiving all your required documentation and annual plan confirmation.

Documentation from the Federal Aviation Administration confirming your compliance with 14 CFR Part 3 Subpart C 3.301-3.303 will be made available on your USAviationAgency.com My Account Portal.

The process is complete!  US Aviation Agency is now your designated FAA United States Agent for Service.

A U.S. agent for service designation is effective once the U.S. Agent for Service is designated on the USAS website by the US Aviation Agency.   The USAS system sends an automated  email confirming the designation was successful.  This confirmation document will be made available in your US Aviation Agency, My Account Portal within 72 hours of completing your registration, uploading all of your required documents and completing payment for your annual subscription.

For all FAA-related correspondence, we digitize and deliver your documents to your secure dashboard on the same business day of receipt. You will receive real-time email notifications to ensure that you stay informed of any critical communications. Quick document processing helps you respond promptly and avoid missing important notices from the FAA.

If you choose to have essential items, such as Pilot’s Certificates or Aircraft Registrations, shipped to your address, US Aviation Agency charges a $10 value added service fee per mailing transaction plus the actual cost of shipping. Multiple documents can be included in a single mailing transaction, so you only pay the $10 fee once per shipment, regardless of the number of documents. The shipping cost depends on the carrier (e.g., FedEx, UPS, DHL, or USPS) you select and the destination.

Why is there a $10 value added service fee per mailing transaction?

The $10 value added service fee covers the administrative and handling costs associated with preparing and processing your documents for shipment. This includes securely packaging your essential items, coordinating with the chosen carrier, and ensuring compliance with U.S. and International mailing requirements. The fee applies once per mailing transaction, even if multiple documents are included in the shipment.

How is the shipping cost determined?

The shipping cost is the actual amount charged by the carrier (e.g., FedEx, UPS, DHL, or USPS) for delivering your documents to your specified address.

Will I know the total cost before shipping?

Yes, we will provide an estimated total cost, including the $10 service fee and the carrier’s shipping charge, before proceeding with the shipment. You will have the opportunity to approve the estimated cost. The final shipping cost may vary slightly depending on the carrier’s final charges, and you will be charged the actual amount, prior to shipping.

Do I have to pay for shipping if I don't want physical documents?

No, shipping is optional. As part of our USAS service, we receive and manage your FAA-related documents at our U.S. address for compliance. All documents are digitized as high-quality PDFs and uploaded to your 'My Account' dashboard.  If you do not need physical copies shipped, you can choose to have original documents securely shredded at no additional cost.

How do I request documents be shipped?

Simply, email us at:  [email protected] and let us know which documents you would like to have shipped.  Please include the shipping address in the email and the following email subject line:  Document Shipping Request

A customer service representative will be in touch with you within 24 hours to provide you with your shipping pricing and options based on your chosen destination.

Note: If there is an urgent need for your documents please change your subject line to: URGENT Document Shipping Request

As of October 8th, 2024, the FAA issued new regulations mandating that all FAA certificate holders with a foreign address must appoint a U.S. Agent for Service of Process. This applies to pilots, aircraft owners, and other aviation businesses. The purpose of this rule is to ensure that official communication, legal documentation, and important notifications are securely delivered, regardless of the recipient's overseas location, thereby maintaining compliance with FAA standards.

The compliance date for certificate, rating, or authorization applicants to designate a U.S. agent for service is April 2, 2025. The compliance date for current certificate, rating, or authorization holders is July 7, 2025.

Pursuant to 14 CFR. 3.303, individuals who hold a certificate, rating, or authorization issued under 14 CFR Part 47, 61, 63, 65, 67, or 107, who fail to timely designate a U.S. agent for service and comply with the requirements under 14 CFR Part 3, subpart C, may not exercise the privileges of any certificate, rating, or authorization issued under 14 CFR Part 47, 61, 63, 65, 67, or 107, and an individual aircraft owner's aircraft registration certificate will be considered ineffective. The FAA may take enforcement action against these individuals consistent with FAA Enforcement and Compliance Order 2150.3. The regulation also provides that after the deadline for compliance passes, applicants of any certificate, rating, or authorization issued under 14 CFR Part 47, 61, 63, 65, 67, or 107, who fail to designate a U.S. agent for service and comply with the requirements under 14 CFR Part 3, subpart C shall not be issued a certificate, rating, or authorization under 14 CFR 47, 61, 63, 65, 67, or 107.

The only acceptable method to designate a U. S. agent for service is through the USAS portal, the FAA cannot enter any information on behalf of the airman to the USAS portal.  Once you choose the annual plan that you qualify for with US Aviation Agency and complete your registration, US Aviation Agency takes care of the entire process.  You will receive your FAA confirmation of compliance with 14 CFR Part 3, Subpart C document in your My Account Dashboard.

Cancelling your US Aviation Agency subscription service is straightforward. Simply reach out to our customer support team at [email protected], and we will guide you through the cancellation process smoothly. It’s important to note that if you cancel, you must provide the FAA with a new U.S. Registered Agent immediately to stay FAA compliant.  See our refund policy.

Looking for a Coupon?

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Is the coupon valid for all plans?

The $10 off coupon is valid only for the first year of any of our annual plans.

Can I use the coupon more than once?

The coupon is limited to one use per customer and is valid for new annual plan subscriptions for up to 100 unique customers.

What if I can’t find the coupon code on social media?

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When does the coupon expire?

The availability of the coupon code may vary. Check the specific social media post for any expiration details, and redeem your code as soon as possible to secure your discount.