Effective Date: May 30, 2025
Welcome to the US Aviation Agency privacy policy, designed for FAA U.S. address service users. We ensure GDPR and CCPA compliance for FAA certificate holders and aircraft owners. Below, find details on data collection and your rights. Visit our FAQ for more or see GDPR guidelines.
Who We Are
Our website address is: https://usaviationagency.com. US Aviation Agency provides U.S. Agent for Service (USAS) with physical U.S. Address to facilitate FAA document delivery for FAA certificate holders and aircraft owners, in compliance with FAA regulations (14 CFR Part 3, Subpart C). This Privacy Policy outlines how we collect, use, protect, and share your personal information.
Information We Collect
Media
When you upload images and files they are kept in a secure private location and will not be shared with anyone other than yourself and the US Aviation Agency administration staff.
Cookies
- If you leave a comment, you may opt-in to cookies saving your name, email, and website for convenience. These cookies last one year.
- Visiting our login page sets a temporary cookie to check if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
- Logging in sets cookies to save login information and screen display choices. Login cookies last two days, and screen options cookies last one year. Selecting “Remember Me” persists your login for two weeks. Logging out removes these cookies.
- Editing or publishing an article saves a cookie with the post ID, containing no personal data, expiring after one day.
- For details on cookies, including functional and marketing/tracking cookies, see our Cookie Policy.
Contact Forms and Subscriptions
When you subscribe to our U.S. Agent for Service or contact us, we collect:
- Name
- Email address
- Phone number
- Addresses (physical, mailing, billing)
- Date of Birth
- FAA Federal Tracking Number (FTN)
- FAA certificate, medical and/or registration details
- Other information you voluntarily provide
Embedded Content
Our website may include embedded content (e.g., videos, images) from other websites. This content behaves as if you visited the other website, which may collect data, use cookies, or track interactions if you are logged into their services.
How We Use Your Data
We use your data to:
- Provide U.S. Agent for Service, including receiving, digitizing, and forwarding FAA correspondence.
- Notify you via email, text, WhatsApp, or Signal about FAA correspondence.
- Manage your account and subscription.
- Improve our website and services.
- Comply with legal obligations, including FAA regulations.
Who We Share Your Data With
We share your data with:
- FAA, as required to comply with 14 CFR Part 3, Subpart C.
- Service providers (e.g., secure digitization, notification platforms) who assist in delivering our services, bound by confidentiality agreements.
- Legal authorities, if required by law.
We do not sell your personal data.
How Long We Retain Your Data
- User profile data is stored for the duration of your account or subscription. FAA-related data is retained as required by regulation or until your subscription ends.
- Digitized FAA correspondence is stored securely in your online portal for the subscription period, unless you request deletion (subject to legal obligations).
- Cookies have specific retention periods as noted above.
Your Data Rights
You have the right to:
- Access your personal data we hold.
- Request correction, deletion, or restriction of your data.
- Revoke consent for data processing, where applicable.
- Request a data transfer to another controller.
- Object to data processing, unless we have justified grounds.
To exercise these rights, contact us at [email protected]. If you have a complaint, you may contact the relevant Data Protection Authority.
Data Security
We use secure digitization, encryption, and access controls to protect your data. FAA correspondence is uploaded to a secure online portal, and physical documents are shredded (unless mailed at your request). We are not liable for unauthorized access beyond our control.
Where Your Data Is Sent
- FAA correspondence data is shared with the FAA as required.
- Data may be processed by service providers in the U.S. or other jurisdictions, subject to equivalent data protection standards.
Contact Us
For questions about this Privacy Policy:
US Aviation Agency
PO Box 9305, Daytona Beach, FL 32120-9305
Email: [email protected]
Phone: +1 855-322-5387
This Privacy Policy was last updated on May 30, 2025.