Effective Date: May 30, 2025
Welcome to the US Aviation Agency privacy policy, designed for FAA U.S. address service users. We ensure GDPR and CCPA compliance for FAA certificate holders and aircraft owners. Below, find details on data collection and your rights. Visit our FAQ for more information or reference GDPR guidelines.
Who We Are
Our website address is: https://usaviationagency.com. US Aviation Agency provides FAA compliant U.S. Agent for Service (USAS) with physical U.S. Address to facilitate FAA legal document delivery for FAA certificate holders and aircraft owners, in compliance with FAA regulation (14 CFR Part 3, Subpart C). This Privacy Policy outlines how we collect, use, protect and share your personal information.
Information We Collect
Media
When you upload images and files they are kept in a secure private location and will not be shared with anyone other than yourself and the US Aviation Agency administration staff.
Cookies
- If you leave a comment, you may opt-in to cookies saving your name, email and website for convenience. These cookies last one year.
- Visiting our login page sets a temporary cookie to check if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
- Logging in sets cookies to save login information and screen display choices. Login cookies last two days and screen option cookies last one year. Selecting “Remember Me” persists your login for two weeks. Logging out removes these cookies.
- Editing or publishing an article saves a cookie with the post ID, containing no personal data, expiring after one day.
- For details on cookies, including functional and marketing/tracking cookies, see our Cookie Policy.
Contact Forms and Subscriptions
When you subscribe to our U.S. Agent for Service or contact us, we collect:
- Name
- Email address
- Phone number
- Addresses (physical, mailing, billing)
- Date of Birth
- FAA Federal Tracking Number (FTN)
- FAA certificate, medical and/or registration details
- Other information you voluntarily provide
Embedded Content
Our website may include embedded content (e.g., videos, images) from other websites. This content behaves as if you visited the other website, which may collect data, use cookies or track interactions if you are logged into their services.
How We Use Your Data
We use your data to:
- Provide U.S. Agent for Service, including receiving, digitizing and forwarding FAA correspondence.
- Notify you via email, text, WhatsApp or Signal about FAA correspondence.
- Manage your account and subscription.
- Improve our website and services.
- Comply with legal obligations, including FAA regulations.
Who We Share Your Data With
We share your data only when necessary and with appropriate safeguards:
- The FAA, as required to comply with 14 CFR Part 3, Subpart C.
- Our payment processor, Stripe, for secure payment handling.
- Limited notification platforms (for delivery of FAA correspondence alerts via email, text, WhatsApp, or Signal) are only used at your discretion.
We do not sell your personal data.
Importantly, all programming, technical maintenance, in-house digitization and core system operations are handled exclusively by our company ownership and management team. No outside programmers, contractors or non-vetted third party operators ever have access to your personal or financial data.
How Long We Retain Your Data
- User profile data is stored for the duration of your account or subscription. FAA-related data is retained as required by regulation or until your subscription ends.
- Digitized FAA correspondence is stored securely in your online portal for the subscription period, unless you request deletion (subject to legal obligations).
- Cookies have specific retention periods as noted above.
Your Data Rights
You have the right to:
- Access your personal data we hold.
- Request correction, deletion or restriction of your data.
- Revoke consent for data processing, where applicable.
- Request a data transfer to another controller.
- Object to data processing, unless we have justified grounds.
To exercise these rights, contact us at [email protected]. If you have a complaint, you may contact the relevant Data Protection Authority.
Data Security
We take the protection of your personal and financial information very seriously.
All programming, website development, client dashboard maintenance and core technical tasks — including secure in-office digitization of FAA correspondence — are performed exclusively by vetted members of our company ownership and management team. We do not use any outside programmers, contractors or third-party developers who could access your data.
Your personal and financial information is stored in our secure server environment and is never exposed to outsourced or non-vetted personnel. We protect it with multiple layers of industry-standard security measures, including encryption, strict access controls, firewalls, monitoring and regular backups.
FAA correspondence is digitized in-office, uploaded to your secure proprietary dashboard and physical documents are retained for mailing or shredded upon written request by you.
Payment processing is handled securely by Stripe, our PCI DSS-compliant payment provider. Limited notification platforms (for email, text, WhatsApp or Signal alerts) are only used at your discretion.
While we implement reasonable and industry-standard safeguards, no system is completely impenetrable. We are not liable for unauthorized access beyond our reasonable control, including at compliant third-party providers like Stripe.
Where Your Data Is Sent
- FAA correspondence data is shared with the FAA as required.
- Data may be processed by service providers in the U.S. or other jurisdictions, subject to equivalent data protection standards.
Contact Us
For questions about this Privacy Policy:
US Aviation Agency
PO Box 9305, Daytona Beach, FL 32120-9305
Email: [email protected]
Phone: +1 855-322-5387
This Privacy Policy was last updated on April 20, 2026.