Purpose

Daytona Jets, in conjunction with US Aviation Agency, has developed this comprehensive Business Continuity Management (BCM) Program to help ensure uninterrupted operations before, during and after hurricanes and other natural or man-made disasters.

The objectives of this program are to:

• Protect employees, customers, aircraft and company assets.
• Maintain uninterrupted customer support whenever reasonably possible.
• Preserve operational capability through geographic diversification.
• Maintain redundant communications and data systems.
• Ensure rapid restoration of normal operations.
• Coordinate continuity planning with affiliated aviation operations.

This plan follows widely accepted business continuity principles while being specifically tailored to an East Coast U.S. aviation company with corporate facilities in Florida and New England.

Scope

Guiding Principles

Business continuity is achieved through multiple layers of redundancy rather than dependence upon any single facility, employee, communication system or technology platform.

Geographic Operational Redundancy

Rather than relying upon a single headquarters location, Daytona Jets maintains geographically separated operational capabilities designed to withstand regional disasters. Operations may transition between facilities with minimal interruption through established long-term continuity procedures.

Daytona Jets maintains long-established seasonal operations in New England, where the company owns and operates multiple large stand-alone aircraft hangars equipped with bi-fold hangar doors suitable for housing corporate aircraft and information technology infrastructure.

The New England facility serves as the company’s designated hurricane continuity headquarters.

Aircraft Continuity & Protection

The company’s aircraft fleet represents one of its most valuable operational assets. Accordingly, hurricane preparation begins well before any storm threatens Florida.

Whenever practical, aircraft located in Florida during hurricane season are repositioned to the company’s New England facilities.

Whenever possible, aircraft relocation occurs well before evacuation congestion develops throughout the southeastern United States.

Aircraft relocated to New England are housed inside company-owned hangars maintained for long-term protection from ice, hail, snow, flying debris, flood exposure, hurricane-force winds and extended weather events.

Aircraft remaining in Florida due to operational necessity are secured in their respective hangars in accordance with manufacturer recommendations, insurance requirements and airport emergency procedure guidelines.

Facility Redundancy

The New England continuity center incorporates multiple independent infrastructure protections designed to permit sustained operations if the Florida headquarters becomes temporarily unavailable.

• Primary commercial electrical service
• Independent backup electrical generation
• Protected communication and IT systems
• Secure building access
• Long-duration operational capability

Information Technology Continuity

Daytona Jets maintains multiple layers of digital redundancy. Critical systems are protected through cloud-based backups, geographic data replication, secure off-site storage, disaster recovery procedures and hardware redundancy.

Critical operational data is routinely verified through backup integrity testing.

US Aviation Agency Business Continuity Integration

Because FAA compliance services require continuous operational availability, US Aviation Agency maintains an enhanced Business Continuity Management program utilizing four independent layers of data protection.

The New England backup server capability provides an additional independent recovery capability geographically separated from Florida operations.

Collectively, these four independent layers significantly enhance operational resilience and support the continuity objectives of US Aviation Agency’s Business Continuity Management Program.

Communications Continuity

Business communications utilize multiple redundant pathways. Should one communications platform become unavailable, alternate methods remain available to maintain customer support whenever practical.

Personnel Continuity

Employees may perform assigned duties from:

• Florida headquarters
• New England continuity facility
• Approved remote locations

Cross-training helps ensure essential business functions remain operational even if individual personnel become unavailable.

Hurricane Activation Levels

Recovery Objectives

Following any disaster, recovery priorities include:

• Protect life and safety.
• Restore communications.
• Restore IT capability.
• Resume customer support.
• Resume flight operations as conditions permit.
• Return to normal headquarters operations when safe.

Recovery priorities are continually evaluated based upon operational conditions.

Vendor Resilience

Critical vendors are evaluated for their own continuity capabilities whenever practical. Preference is given to vendors demonstrating:

• Geographic redundancy
• Disaster recovery planning
• Secure information handling
• Reliable communications
• Proven operational stability

Cybersecurity

Business continuity includes protection against cyber events. Security practices include:

• Encrypted communications where appropriate
• Multi-factor authentication where supported
• Regular software updates
• Secure cloud services
• Redundant backups
• Controlled administrative access

Annual Review

This BCM Program is reviewed at least annually and following significant operational events to ensure continued effectiveness.

Exercises, lessons learned, technological improvements and regulatory developments may result in periodic revisions.